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Customer Service Rep| Surgery ENT

Job in Jacksonville, Duval County, Florida, 32201, USA
Listing for: UF Health
Full Time position
Listed on 2026-10-21
Job specializations:
  • Healthcare
    Medical Receptionist, Healthcare Administration, Medical Office
Job Description & How to Apply Below
Position: Customer Service Rep| Surgery ENT| Full Time| Days
UF Health -  - Responsibilities:
Performs clerical functions required to service the needs of the patient, providers and organization.;
Serves as a liaison between patients, clinical support staff, physicians, and others.;
Provides excellent customer service and greets patients entering the department/practice.;
Prepares and maintains all clerical aspects of the medical records.;
Registers patients and enters data for full registration of new and established patients.;
Manages patient scheduling and appointments.;
Receives and directs messages to appropriate personnel.;
Contacts other departments, physicians, patients and outside organizations as needed.;
Keys patient dispositions, diagnostic codes, patient orders, charges and payments in EMR.;
Performs cashiering for co-pays or other patient payments/collections.;
May perform routine clerical duties for the department.;
Coordinates with care team to support patient care.
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