Part Time Receptionist​/Concierge

When you work at

When you work at Cypress Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Cypress Village is recruiting for a hospitality focused Part Time Receptionist/Concierge to join our team!

Primary shift will be 10 AM to 4 PM, four days a week with rotating weekends required.

24 hours a week.

Weekend shift means both Saturday and Sunday from 9 AM to 6 PM. (They will have the surrounding Friday and Monday off when working a weekend)

$16/hr

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

• Provide on-going switchboard/telephone coverage.
• Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
• Distribute packages, business mail and magazines.
• Maintain visitor sign-in logs.
• Monitor closed circuit security TV cameras and fire alarm board (where applicable).
• Maintain security for admittance to all entries accessible to public.
• Prepare maintenance work orders as requested by residents and staff.
• Prepare correspondence, memo, and other documents.

Responsible for data entry of general resident information using computer software system.

• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• Attends in-service training and education sessions, as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask "Is there anything else I can do for you?"
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness:
Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

• High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• Typing and experience with Microsoft Office software.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

Physical effort is minimal. Seventy-five percent (75%) of the work day is spent sitting, standing intermittently, and…