Front Office Controller; Lead) PM Roomnights
Listed on 2026-10-16
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Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services
Front Office
Hourly/Entry Level Employee
Full-time
20.50 Hourly US Dollar (USD) pay basis
SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Controllers (Lead) are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Controller's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Controllers must also assist in the guest registration process and communication of hotel services and promotions.
This position leads other associates by coaching, giving direction and may include training. Front Office Controller is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Full Time - PM
$20.50/hour
Must have flexible schedule including weekends and holidays.
Company benefits include, but are not limited to:
- Medical, Prescription, Dental, and Vision Insurance (after 30 days)
- 401(k) with Company Match
- Free & Discounted Room Rates
- Paid Vacation, Sick Days, New Child leave
- Free Meal
- Global Career Opportunities & Growth
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Great Company Culture!
This is not you typical career opportunity. This is the Hyatt Touch.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
- Experience and thorough understanding of Front Office Operations within a hotel.
Hyatt Regency Houston Downtown | Houston , TX , US
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