Senior Automation Engineer

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.

SoFi’s Corporate Applications team is building the next generation of automation and AI-driven workflows that power our internal operations. As a Senior Automation Engineer, you will work hands‑on to develop, test, and implement automation solutions that improve accuracy, streamline processes, and enhance the employee experience.

You’ll collaborate closely with the Staff Automation Engineer and technical stakeholders to build high‑quality automations and intelligent agent workflows across systems like Service Now, Atlassian, Okta, Google Workspace, Slack, Zoom, knowledge management tools, and cloud environments such as GCP and AWS.

This role is ideal for someone who enjoys building, problem solving, working with modern automation and AI tools, and growing toward deeper technical leadership responsibilities.

• Build and maintain automation workflows across key enterprise platforms, including Service Now, Atlassian, Okta, Google Workspace, Slack, Zoom, knowledge management systems, and cloud environments (GCP, AWS, Azure).
• Implement Agentic AI and LLM‑powered workflows using tools like Workato, Flow Designer, Zapier, Moveworks, and models such as ChatGPT or Gemini.
• Build AI‑driven chatbots or intelligent agents that automate tasks, support conversational workflows, and integrate with enterprise applications.
• Follow established automation and AI standards for quality, security, and governance; provide improvements where appropriate.
• Apply RBAC and least‑privilege patterns in automation design.
• Partner with IT, Security, GRC, Procurement, and business teams to understand requirements and deliver reliable, scalable solutions.
• Troubleshoot, maintain, and optimize existing workflows to improve stability and performance.
• Document designs, workflows, configurations, and operational procedures.
• Participate in code reviews, technical discussions, and team‑based learning to uplift engineering quality and consistency.

• 4+ years of experience in automation engineering, systems integration, or workflow development.
• Experience with automation platforms such as Workato, Flow Designer, Zapier, or Moveworks.
• Experience building workflows and integrations in Service Now and/or Atlassian.
• Experience developing LLM‑powered automations, conversational interfaces, or AI assistants.
• Familiarity with identity systems (Okta, SCIM) and RBAC concepts.
• Familiarity with cloud environments such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).
• Ability to break down problems, collaborate cross‑functionally, and deliver solutions with moderate guidance.
• Strong communication skills and the ability to translate functional requirements into technical outputs.

• Experience with Agentic AI frameworks (Lang Chain, Auto Gen, Workato Copilot).
• Exposure to CI/CD pipelines or version‑controlled automation assets.
• Experience with SaaS license automation or analytics workflows.
• Experience supporting or contributing to automation best practices or documentation.

At SoFi, you'll help build automation and AI capabilities that power internal operations and directly improve the employee experience. You’ll work with emerging technologies, collaborate with talented teams, and contribute to the next wave of intelligent enterprise automation.

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

Pay range: $86,400.00 - $

Payment frequency:
Annual

This role is also eligible for a bonus and competitive benefits.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.