Lead, Infrastructure Platform Engineer

Lead, Infrastructure Platform Engineer at Paysafe

This role is based in Jacksonville, Florida and offers a hybrid work environment of 3 in-office days and 2 remote days during the work week.

The Infrastructure Platform Engineering team is a new initiative within Paysafe Technology Operations to provide a modern Self-Service Provisioning platform, tooling and lifecycle management of SaaS Infrastructure that would benefit hundreds of developers, SRE, Operations and Security teams. We are seeking a Lead Platform Engineer who brings knowledge and experience in infrastructure engineering across global tech operations to build a self-service platform to drive automation.

This opportunity involves building a global, multi-stack self-service platform with global infrastructure experience, multi-cloud and Dev Ops expertise, cross-functional leadership and architecture responsibilities on a high-impact, greenfield project.

• Designs, builds, and maintains software development platforms including managing configurations across various environments, ensuring applications run smoothly.
• Optimizes the platform with self-service actions for developers to work efficiently and autonomously.
• Collaborates across departments by working closely with architecture and support teams to deliver secure, reliable, and scalable solutions across a mix of traditional (data centers, backup/restore, compute) and modern technologies (cloud, containerization, serverless).
• Advocates for modern tools and automation to make development more efficient.
• Empowers developers with self-service tools to easily manage their services and infrastructure, reducing bottlenecks and boosting productivity.
• Reduces cognitive load and technical debt by standardizing workflows and ensuring adherence to best practices, and by replicating and validating configs across DR and globally distributed sites.
• Encourages collaboration by standardizing best practices, automating and documenting processes to reduce silos.

• Bachelor’s degree in Computer Science, Engineering or a related field of study
• 10 years of software engineering experience with at least 2+ years of experience in platform engineering with self-service solutions
• SaaS solution experience with a large multinational company
• Proficiency in more than two low-level coding languages like Python, Java, C++, Go, or Bash
• Experience with Internal Developer Platform tooling (IDP), workflow automations, build applications, and debugging complex systems to streamline infrastructure and optimize workflows
• Cloud computing expertise (AWS, Azure, GCP) with experience in core AWS services (VPC, RDS, S3, IAM, EKS, EC2, Cloud Watch)
• Experience with operationalizing IaaS and PaaS solutions for deploying, scaling, and maintaining cloud-based applications
• Hands-on experience with Kubernetes and container orchestration
• Infrastructure as Code (IaC) experience with Terraform, Ansible; automating compute, networking, and CI/CD pipelines for SaaS delivery
• Implementation experience with Platform Engineering libraries like Pulumi and Space Lift
• Networking and Linux administration experience with knowledge of networking protocols (TCP/IP, DNS, HTTP) and Linux administration
• Experience managing and configuring DNS services like Route 53 or Cloudflare, plus understanding of security practices like RBAC, AD Integration, and Domain Controller
• CI/CD pipeline management with Git Hub, Git Lab, Jenkins, JFrog, AWS CI/CD Tools, and experience with Git Hub Actions, Argo Workflows, and Jenkins
• Monitoring and logging tools such as Datadog, Grafana, ELK; knowledge of Event Management architecture, Service Maps, MTTD/MTTR reduction
• Experience with microservices and distributed systems at scale
• Integrating security controls into the code-to-cloud journey with experience in EDR/XDR tooling, Cloud Security Posture Management, and Windows and Linux access control
• PKI, certificate lifecycle management, secrets management, Azure Key Vault, AWS Certificate Manager, and Hashi Corp Vault
• Experience leading cross-team projects, managing timelines and resources, and communicating progress or risks to stakeholders
• Participation in on-call SRE, incident management, and root-cause analysis
• Experience with Agile practices like Scrum and Kanban and the ability to guide both junior and senior developers

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being part of Paysafe means you’ll be one of over 3,300 members of a world-class team that drives our business to new heights every day, and we are committed to your personal and professional growth.

Our culture values humility, high trust and autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Paysafe provides equal employment…