Cloud Systems Administrator

Nemours is seeking a Cloud Systems Administrator to join our Nemours Children's Health team in Jacksonville, Florida.

This is a hybrid position (both onsite and remote). This position will support the UKG Kronos Workforce Central and Pro Applications (experience with these applications preferred).

The primary responsibility of the Cloud Systems Administrator is the daily management and oversight of the instances of cloud applications, including end-user support, environment monitoring, quarterly upgrades, user management, security role development, and compliance. The Cloud System Administrator works directly with cloud service providers in accomplishing these tasks and ensures that providers meet the performance standards, security requirements, and compliance obligations set forth in contractual documents.

• Provisions and de-provision cloud accounts for internal customers and vendors, including those accounts required for interaction with technical support or third-party application interfaces.
• Deploys, manages, and operates cloud environments in coordination with cloud service providers.
• Act as project lead around further software and platform defined services and offerings.
• Rapidly responds to issues, facilitates follow-up and resolution, including service quality initiatives to ensure stable, reliable, and readily available cloud environments.
• Collaborates with cloud service providers to develop, refine, and ensure compliance with business continuity and disaster recovery plans.
• Performs vulnerability management tasks for resources in all cloud environments at the direction of the Information Systems Security Officer or System Owner.
• Monitors system availability and performs ongoing performance tuning and resource optimization in conjunction with cloud service providers.
• Maintains documentation of cloud resources, build checklists, scripts, diagrams, etc.
• Participates in the design, implementation, and management of workflow automation initiatives.
• Adheres to firm incident management and change management policies and procedures for all software releases or updates.

Job Requirements

• Associate's Degree required or equivalent work experience can be considered in lieu of degree.
• Minimum of three (3) to five (5) years experience required.
• Workforce Management (Advanced Scheduling, Time and Attendance) application administration experience in a Health Care environment is strongly preferred.
• Cloud Certifications – Infrastructure, Platform as a Service or Cloud Applications preferred.
• Experience with UKG Kronos Workforce Central and Pro Applications preferred.

Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state‑of‑the‑art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary‑urgent‑and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I.

DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day‑to‑day work with colleagues, patients, and families.

To learn more about Nemours Children’s and how we go well beyond medicine, visit us ours.org.

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• Job Identification 17420
• Job Category Information Technology
• Posting Date 12/18/2025, 06:09 PM
• Degree Level Associate Degree
• Job Schedule Full time
• Locations 10140 Centurion Parkway North, Jacksonville, FL, 32256, US (Hybrid)