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Technical Support IT Support

Technical Support Team Lead – Hands-on Coach

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Dexian DISYS
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech staffing company is seeking a Technical Support Lead in Jacksonville, FL. This role involves hands-on leadership, coaching a technical support team, and ensuring procedures are followed. The successful candidate will serve as the escalation point for customer concerns and will have essential knowledge of PAX products. Candidates should have a Bachelor's degree and a minimum of 3 years' experience in a Tier 2 support role.

This position focuses on motivation and technical problem resolution.
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