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Technical Support Team Lead — Drive Impact & Solutions

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Kavaliro
Full Time position
Listed on 2025-12-24
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A technology firm in Jacksonville, FL is seeking a Technical Team Lead to handle escalated service tickets and support team development. The ideal candidate should have a strong customer-focused mindset and at least three years' experience in Tier 2 technical support. Responsibilities include analyzing user requirements, supporting Broad POS configurations, and motivating team members. A bachelor's degree in Computer Services is preferred.

This role offers competitive pay in a dynamic environment.
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