Assistant General Counsel, Technology and Managed Services - Senior Manager

Assistant General Counsel, Technology and Managed Services - Senior Manager

At EY, you will build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. Our General Counsel’s Office (GCO) supports EY’s business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY’s service lines and business enablement functions.

As an Assistant General Counsel for Technology and Managed Services you will provide advice, counsel, and legal support in respect of the provision of managed services and other technology services and products to EY clients, focusing on advising, drafting, updating and negotiating legal terms and conditions of client‑facing complex, multi‑year managed services, outsourcing, systems implementation, application development & maintenance, software licenses and software‑as‑a‑service agreements, artificial intelligence, big data, analytics, cloud computing, and providing legal advice to various other EY technology and product teams.

• Drafting/updating and negotiating client‑facing Technology & Managed Services Agreements, including advising on contractual strategy and risk and keeping up to date with relevant legal developments
• Advising on key legal risks associated with the technology underpinning Managed Services Agreements
• Collaborating closely with other members of the US GCO as well as local counsel in other EY member firms
• Coordinating legal resources on managed services projects
• Supporting coordination with cross‑functional business and internal support teams (Data Privacy, Talent, Information Security, and Tax) as necessary or appropriate for Technology & Managed Services Agreements
• Advising on the accuracy and sufficiency of contractual documentation to effectively protect EY interests
• Understanding existing EY policies and developing/enhancing policies and guidance relevant to managed services and other technology services and products
• Managing workflow in a highly dynamic environment and remaining highly responsive, reliable, communicative, and accountable to team leadership and other members of the GCO
• Building relationships and teaming seamlessly with other members of GCO, within the Legal Practice Groups, as appropriate, to deliver exceptional service to clients of GCO
• Developing and delivering training on Technology & Managed Services Agreements, knowledge sharing and best practice across the legal network and business, where requested or appropriate

• 8+ years of relevant complex services and technology‑related transactional experience in a client‑facing capacity, including drafting and leading the negotiation of Technology & Managed Services Agreements
• Experience negotiating across client’s internal counsel, outside law firms, and procurement
• Experience developing contracting templates, playbooks and standards
• Experience in data privacy, intellectual property law and the use and provision of technology in the context of Technology & Managed Services Agreements
• Experience with cross‑border contracting (including employee matters such as auto‑transfer laws, local country agreements, and cross‑border data transfer)
• Ability to understand, assess, and negotiate terms for current and new technologies (including cloud and AI), and explain the related legal and business risks in a practical manner
• Excellent communication skills, both oral and written
• Excellent negotiation and interpersonal skills
• High degree of cultural and emotional intelligence, and demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics
• Ability to work independently and team effectively with colleagues in other functions and geographic locations
• Ability to grasp, understand, and accurately articulate and document complex legal and contractual principles, and balance risk from both a legal and commercial perspective
• Highly responsive with ability to manage high workload volumes and competing priorities efficiently and effectively
• Solution oriented with focus on exceptional client…