Desktop Technician

Lead Recruiter at Pride Health | Connecting Top Talent with Leading Healthcare Organizations

Client: Leading Healthcare Organization Job Type: Contingent / Contract

Duration: 12 Months (01/16/2026 – 01/15/2027)

Schedule: Monday–Friday | 8:30 AM – 5:00 PM (40 hours/week)

Positions Available: 1

Direct message the job poster from Pride Health

$20.00/hr - $23.00/hr

The Workstation Technician will support enterprise workstation services within a hospital environment. This role focuses on break/fix operations, PC and printer refreshes, device installations, and troubleshooting while delivering excellent customer service to clinical and corporate staff.

• Perform break/fix support for desktops, laptops, printers, and peripheral devices
• Execute PC and printer refresh projects according to organizational standards
• Install, configure, label, and deploy hardware and software per specifications
• Troubleshoot hardware, software, and connectivity issues onsite
• Support and maintain devices such as:
• Zebra and HP printers
• Hand scanners, e-signature pads, tap-n-go devices
>iPhones and iPads
• Use Service Now for ticket tracking, documentation, and workflow management
• Coordinate equipment moves, adds, and changes across departments
• Collaborate with Help Desk, Applications, Materials Management, and other IT teams
• Maintain and manage inventory of equipment and parts
• Ensure devices comply with IT security policies and guidelines
• Provide basic end-user training and explain technical concepts clearly
• Participate in overtime or on-call support as required

• 2–3 years of experience in a hospital or healthcare IT environment
• Hands‑on experience with Service Now or similar ticketing systems
• Basic knowledge of Epic (preferred but not required)
• Strong customer service and communication skills
• Understanding of computer hardware, networking, and client/server environments
• Ability to work independently in a fast‑paced, customer‑facing environment
• Physically able to lift up to 75 lbs
  , bend, kneel, squat, and work overhead
• Ability to distinguish colors (for cabling and hardware identification)
• Valid driver’s license

• 2+ years supporting computers in a customer‑facing role
• 2 years of technical school training in Computers, Electronics, or related fields

• Required: High School Diploma or equivalent
• Preferred: Associate’s degree or technical certification

Associate

Contract

Information Technology

Hospitals and Health Care

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