Telecom Technician

Job Title:

Field Services Telecommunications Technician (Hospital Setting) Role Overview

Responsible for installing, configuring, and maintaining telecommunications systems in a hospital environment, including Daisy chain software phone setups. The role ensures reliable communication infrastructure for clinical and administrative operations.

• Installation & Configuration
  • Perform Daisy chain software phone installations for VoIP and analog systems.
  • Set up and test telephony devices (emergency phones, intercoms, facsimile terminals).
  • Run new wiring and replace jacks, lids, and pedestals as needed.
• Maintenance & Troubleshooting
  • Diagnose and resolve technical faults in telecommunications systems.
  • Troubleshoot POTS/analog lines for alarm panels and elevator systems.
  • Handle move/add/change requests for phones and related equipment.
• Project Work
  • Participate in large-scale upgrades and hospital technology projects.
  • Collab­orate with engineers and IT teams for system integration.
• Compliance & Safety
  • Maintain inventory of hardware/software and adhere to hospital safety standards.
  • Ensure installations meet infection control and HIPAA compliance requirements.

• High school diploma or equivalent technical training.
• 1-2 years of experience in telephony or low-voltage cabling.
• Familiarity with:
  • VoIP systems and IP networking basics.
  • Digital/analog cross-connect wiring and patch panels.
  • Tools such as punch-down kits, tone generators, and test sets.
• Ability to read blueprints and wiring diagrams.
• Strong customer service and communication skills.

• BICSI, Network+, or A+ certifications.
• Experience with PBX provisioning and hospital-grade telecom systems.

This is a Contract position based out of Jacksonville, FL.

The pay range for this position is $22.00 - $25.00/hr.

Benefits include:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available);
Life Insurance (Voluntary Life & AD&D);
Short and long-term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This is a fully onsite position in Jacksonville, FL.

This position is anticipated to close on Dec 31, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.