Information Technology Security Analyst

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Direct message the job poster from iT Resource ,inc

Professional work that implements, maintains and troubleshoots enterprise security systems in a complex, integrated information technology systems environment. Consults with internal business customers to determine security requirements. Provides technical advice and counsel to less experienced analysts.

Required to assist in maintaining 24 X 7 systems availability.

IMMEDIATE MANAGER:
Manager, Information Security or Manager, Identity & Access Management

SUPERVISION/DIRECTION RECEIVED:
Limited supervision

REQUIRED COMPETENCIES:

Advanced – In-depth understanding of the required competencies with advanced skills and abilities, sufficient to successfully apply them under limited supervision in multiple situations.

Knowledge of:

• Applicable programming languages and coding techniques.
• Systems hardware, software and data communications functionality and capability.
• Systems Development Life Cycle (SDLC) deliverables and tools.
• Process management, performance tracking and measurement tools.
• Data driven problem-solving techniques and technical report writing
• Various cross-platform software systems.
• Configuration management concepts and tools.
• System and business architecture design concepts.
• Information Technology Library Infrastructure (ITIL) framework and best practices.
• Applicable industry standards for security systems.

Skill in:

• Implementing, maintaining, and troubleshooting software systems.
• Designing, creating, and interpreting flowcharts.
• Testing software or hardware security installations, enhancements and upgrades.
• Troubleshooting and resolving software related issues.

Ability to:

• Oversee the work of others, and provide coaching, mentoring and training.
• Set priorities and establish a systematic course of action to ensure accomplishment of objectives on time and within budget.
• Deal with ambiguity and make decisions with limited information.
• Exercise creativity and imagination in approaching assignments.
• Quickly grasp new ideas and concepts.
• Work well within a team and assist others with their assignments.
• Acquire and maintain knowledge of the business of JEA and Technology Services products.
• Research and acquire knowledge of developing information technology trends and emerging technologies.
• Identify what issues need to be communicated and inform others.
• Establish and maintain effective working relationships with internal customers.
• Use communication skills, orally and in writing, with users with varied backgrounds and experience.
• Follow through with commitments.

EXAMPLES OF PROFESSIONAL WORK:

• May monitor the work of others and provide some coaching and mentoring.
• Implements, maintains and troubleshoots software systems.
• Performs security audits, risk assessment and analysis.
• Tests software systems.
• Makes recommendations for enhancing and formulating policies and procedures.
• Consults with internal customers to identify and analyze needs and recommends solutions that meet business goals.
• Resolves problems and provides technical assistance and training to users in software enhancements and upgrades.
• Performs or ensures system administration tasks, including adding users, user groups and accounts are successfully accomplished.
• Analyzes, diagnoses, troubleshoots and resolves software and production issues.
• Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.
• Resolves escalated problems and identifies and recommends responses to new or unusual situations.
• Ensures system documentation and logs are maintained and procedures are documented.
• Reviews research data; and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required.
• Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up-to-date.
• Promulgates and enforces established technical and procedural standards.
• Assists in disaster recovery testing.
• Resolves escalated problems, responds to new and unusual situations and recommends solutions to systemic problems.
• Participates in ongoing training to continuously upgrade technical knowledge and skills.
• Performs other job-related tasks as assigned.

Additional Comments Regarding this Position:

INFORMATION SECURITY (IS)

The following are in addition to the general specification description for this classification.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of:
• Systems, data and network security administration, including firewalls, encryption technologies and network protocols.
• Information Security Frameworks such as NIST Cyber Security Framework, Critical Security Controls, COBIT.
• Infrastructure, sufficient to work across organizational lines with other teams to resolve problems and issues.
• Local, state and federal emergency planning processes.
• Skill in:
• Designing, implementing, and administering…