Sr. Capacity Manager

With a long history deeply rooted in the financial services sector, this company serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, they employ more than 35,000 people worldwide and hold leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.

Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment.

• Identify, capture, and report on the hardware and software capacity as it relates to the Enterprise IT Infrastructure
• Demonstrate working knowledge of the following and how capacity and performance is determined:
  Enterprise platform infrastructure (physical and virtual), Windows and Linux operating systems, VMware and Hyper-V virtualization platforms and management tools
• Create executive and operational dashboards for capacity and performance reporting
• Present capacity and performance dashboards to executive leadership and make recommendations
• Work with Enterprise Architecture and Operational Teams to utilize capacity and performance results for the purpose of project planning and environment tuning
• Manage and prioritize multiple efforts as it relates to capacity, performance, and enterprise initiatives
• Provide customer-focused support to other teams within the technology group and our business partners as needed
• Maintain documentation for IT processes, standards, and procedures as it relates to infrastructure capacity and performance

• Experience working in a large, Enterprise IT environment
• 7+ years' work experience in the IT field or related discipline
• 5+ years leading and developing a small-to-medium sized team
• Bachelor’s degree or equivalent work experience
• Certification in enterprise capacity planning preferred
• Utilize effective verbal and written communication skills
• Work off-hours when required
• Be motivated and work productively
• Work well in a team environment
• Maintain professional and technical skills
• Promote quality and demonstrate professional behavior
• Be willing to travel on company business as required by position and as directed
• In addition, perform any other job-specific duties as required