ServiceNow HR Technical Consultant

Seeking:
Service Now HR Technical Consultant

At Stridepath Consulting, we specialize in transforming employee experiences through Service Now’s HR platforms. As a dedicated Service Now partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented.

We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change  don’t just aim to lead, we are the leader in Service Now HR solutions.

The Technical Consultant (TC) is a key member of our project teams who designs, develops, tests, and deploys solutions for our customers. The TC understands the need to leverage their knowledge of what works and what doesn’t work to lead customers to scalable, robust solutions. We are looking for someone with Public Trust Clearance to work on federal projects.

• Be a Service Now Certified Implementer
• Document configurations, reports, and development work
• Assist our customers with executing testing scenarios and plans
• Educate customers on Service Now products and the solutions we create for them by delivering effective demonstrations
• Engage in timely and effective written and verbal communications with customers and teammates
• Collaborate with and support your teammates
• Demonstrate understanding of technical consultant methodologies and principles
• Maintain a keen understanding of the products we implement and our customer’s business
• Maintain certifications, knowledge of new features with each release, and commit to continuous learning
• Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories
• Participate in stand‑ups and sprint retrospectives and provide solution guidance to the project team
• Participate in Code Promotion activities
• Lead Knowledge Transfer sessions with customers
• Supports TC initiatives throughout the organization
• Stay humble, hustle hard

• 2–8 years of proven experience in the IT services/consulting industry
• 2–6 years of Service Now development, configuration, or maintenance experience
• Public Trust Clearance
• BS Degree or equivalent work experience
• First‑class communication and presentation skills
• Strong interpersonal skills, customer‑centric attitude
• Ability to travel up to 15% to customer locations nationally
• Service Now experience is required
• Intellectual curiosity and willingness to learn every day
• Service Now HRSD product experience is a MUST

• 401(k) with a 3% contribution
• Vacation and Volunteer Benefits
• A collaborative and agile working environment
• World Class co‑workers with extensive Service Now experience
• Continuous learning culture

Service Now Consulting is an Equal Employment Opportunity Employer – race/color/religion/sex/sexual orientation/national origin/age/disability/gender identity/veteran status.