Network Operations Center Technician

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $22.00/hr

Job requirements:

• 6 months-1 year (minimum) of experience in an IT related role, such as help desk analyst, service desk analyst, IT support specialist, or NOC technician.
• Proven dedication to education within IT.
• Knowledge of network fundamentals and network monitoring tools.
• Strong communication skills, professionalism, and reliability.

• Bachelor's degree in an IT related field.
• IT certifications.
• Previous experience working as a NOC Technician.

A client of Insight Global’s is looking for a NOC Technician to join a team of 4 nighttime and 2 daytime resources and wear multiple hats. You will be responsible for monitoring applications and solving escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. You will install/remove/configure hardware and software and ensure plans are in place for responding to situations such as service outages.

You will have portal access to the data center where you will be submitting tickets for vendors to come onsite. They currently use Avante but may be transitioning to Service Now. This position is a 12-month contract with pay rate of $20-$22/ hour based on skillset and experience. Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

This role requires being onsite in Jacksonville. The schedule is Wednesday-Saturday.

• Entry level

• Contract

• Information Technology

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