System Analyst

Position Overview

System Analyst – long‑term contract position in Jacksonville, Florida. The role requires a strong attention to detail, expertise in analyzing business needs, and the ability to translate those needs into efficient technical solutions.

• Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.
• Configure and troubleshoot SAML-based integrations with enterprise applications.
• Collaborate with IAM teams to ensure secure authentication and authorization.
• Document system specifications, workflows, and configurations.
• Gather and translate business requirements into functional and technical specifications.
• Facilitate stakeholder meetings and provide status updates.
• Create use cases, process flows, and user stories for development teams.
• Support UAT and ensure deliverables meet business expectations.
• Provide on‑call support for critical authentication issues and act as point of contact during escalations.

• Hands‑on experience with SSO integrations, SAML configurations, and identity federation.
• Familiarity with OAuth 2.0, OpenID Connect, and related security protocols.
• Basic understanding of Active Directory, LDAP, and IAM concepts.
• Strong communication and stakeholder management skills.
• Experience creating BRDs, functional specifications, and process documentation.
• Ability to analyze business processes and recommend improvements.
• Willingness to participate in on‑call rotation.
• Strong problem‑solving and troubleshooting skills.

• Experience with cloud identity providers (Azure AD, Okta, Ping Identity).
• Knowledge of API integrations and web services.
• Familiarity with Agile methodologies and tools (Jira, Confluence).

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you’re agreeing to Robert Half's Terms of Use.