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HelpDesk/Support Technical Support

ECommerce Mortgage Tech Support Specialist II

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Intercontinental Exchange (ICE)
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial exchange company in Jacksonville, FL, is seeking an eCommerce Client Support Specialist II to provide technical and business support for ICE Mortgage Technology. Ideal candidates will have over 5 years of mortgage servicing experience, strong problem-solving skills, and a customer-focused approach. Responsibilities include managing escalated issues, ensuring high customer satisfaction, and mentoring team members. Join a supportive environment dedicated to professional growth and customer service excellence.
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