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IT Support HelpDesk/Support

EUC Support Analyst — Global IT & End-User Services

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Intercontinental Exchange (ICE)
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading global exchange operator is seeking a qualified IT Support Specialist in Jacksonville, Florida. The ideal candidate will onboard and train users while supporting hardware and software needs across various environments. A Bachelor's degree in a related field, strong problem-solving skills, and experience with Active Directory and Windows troubleshooting are essential. The role involves managing tickets in Service Now, deploying technology, and troubleshooting AV systems, making it critical for user productivity and efficiency.
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