Senior Engineer, Identity and Access Management

Overview Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand.

A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

As an Identity and Access Management (IAM) professional, you will be responsible for ensuring the security and integrity of our IT systems and applications. You will design, implement, and maintain policies and systems that control user identities, credentials, roles, and permissions across various IT platforms and applications. You will also monitor and audit user activities, troubleshoot issues, and comply with IT standards and regulations.

To succeed in this role, you will need strong technical skills, analytical thinking, problem-solving abilities, and knowledge of IT security best practices.

Responsibilities Application & Infrastructure Maintenance Administer, maintain, and support Forge Rock/Ping OpenIDM and OpenDS directory services in production and non-production environments

Monitor system health, performance, and availability; perform proactive tuning and capacity planning

Manage directory replication, schema extensions, indexing, and access control policies

Perform upgrades, patching, and configuration changes in accordance with change management processes

Troubleshoot and resolve complex issues related to directory services, authentication, and identity workflows

Maintain high availability and disaster recovery configurations for IAM infrastructure

Linux Administration Manage and maintain Linux-based servers hosting IAM applications and directory services

Perform OS-level troubleshooting, log analysis, and performance diagnostics

Implement and maintain system hardening standards and security configurations

Coordinate with infrastructure teams on server provisioning, networking, and storage Scripting & Automation Develop and maintain scripts to automate routine operational tasks, monitoring, and reporting (Bash, Python, or similar)
Automate provisioning, de-provisioning, and reconciliation workflows

Build tooling to support bulk directory operations, data migrations, and schema management

Maintain and improve CI/CD pipelines related to IAM configuration and deploymentsAI Adoption & Enablement Stay current with emerging AI tools and capabilities relevant to IAM operations, security, and automation

Identify and champion opportunities to incorporate AI-assisted tooling into day-to-day workflows, such as anomaly detection, access pattern analysis, and automated remediation

Use AI coding and scripting assistants responsibly to accelerate development of automation and operational tooling

Contribute to team best practices and guardrails around responsible AI usage in an identity and security context

Partner with security, application, and infrastructure teams to integrate identity services with enterprise applications

Produce and maintain technical documentation including runbooks, architecture diagrams, and standard operating procedures

Participate in on-call rotation and provide escalation support for P1/P2 incidents

Mentor junior team members and contribute to team knowledge sharing

Works independently on many IT projects as a project team member, more frequently as a project leader.

Often provides strategic direction, guidance, and integration of…