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Level 2 Help Desk Technician – Windows & Mac Expert

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Milestone Technologies, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Milestone Technologies, Inc. is seeking a Help Desk Technician to join a dynamic team supporting primarily PC environments, with Mac support as well.

The role focuses on diagnosing and resolving complex technical issues across multiple channels (chat, ticket, phone) to deliver the best IT Help Desk experience. The environment is fast-paced, collaborative, and requires strong communication and technical aptitude.

We are looking to fill the Level 2 Help Desk Technician – Windows & Mac Expert position at Milestone Technologies, Inc. in Jacksonville, FL, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Level 2 Help Desk Technician – Windows & Mac Expert role in the description above.

We appreciate your interest in this position.

Join Milestone Technologies, Inc. and contribute to our ongoing work.

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