Senior Service Delivery Lead - Client Ops & Incidents
Listed on 2026-10-12
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IT/Tech
IT Project Manager, IT Support, IT Business Analyst, Systems Analyst
FIS in Jacksonville is seeking a Managed Services Senior Lead Analyst (Service Delivery Manager) to oversee service delivery for strategic clients, build strong relationships, and escalate incidents with minimal business impact.
This full‑time, hybrid role requires coordinating with internal teams, conducting service reviews, driving SIPs, and ensuring SLA attainment during core market hours. Onsite hours are Tuesday, Wednesday, and Thursday in Jacksonville, 8am–5pm EST.
We have an opening for a Senior Service Delivery Lead
- Client Ops & Incidents in Jacksonville, FL, United States within IT & Technology.
Consider building your career as a Senior Service Delivery Lead
- Client Ops & Incidents at FIS.
The Senior Service Delivery Lead
- Client Ops & Incidents position in the IT & Technology field is open for applications.
This role, Senior Service Delivery Lead
- Client Ops & Incidents at FIS, could be your next career step.
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