Chief Innovation Officer

At First Federal Bank, core values speak to the heart of an organization and are the essence of a company's identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.

Offering a dynamic benefit package that includes but is not limited to:

• Four Medical Plan Offerings to choose from
• Employer HSA Contributions (Coverage/Plan exclusions)
• Employer Provided Life Insurance Policy
• Annual Health Incentive
• Annual Wellness Reimbursement
• Tuition Reimbursement program
• Generous Match 401k Retirement Plan
• Paid Sick Leave
• Paid Vacation Leave
• 11 Paid Holidays based on the Federal Reserve Calendar

The Chief Innovation Officer (CINO) provides executive leadership for the Bank's innovation strategy and technology-enabled business initiatives. As a key member of the leadership team, the CINO identifies, evaluates, prioritizes, and implements innovative solutions that enhance customer experience, improve operational efficiency, increase employee productivity, support growth, and strengthen the Bank's competitive position.

The CINO partners with executive leadership, business lines, technology, risk management, compliance, information security, and external vendors to ensure innovation initiatives align with the Bank's strategic objectives, risk management practices, and regulatory responsibilities. The CINO also provides leadership and development to assigned team members and promotes a culture of collaboration, accountability, innovation, and continuous improvement.

• Develop and execute the Bank's long-term innovation strategy and roadmap in alignment with strategic objectives.
• Partner with executive leadership and business lines to identify opportunities for innovation, growth, process improvement, and enhanced customer and employee experiences.
• Lead the business evaluation, prioritization, implementation, and measurement of innovative products, services, technologies, and processes.
• Monitor financial services, fintech, technology, and customer-experience trends and assess their potential application within the Bank.
• Lead or support the evaluation and selection of vendors, products, platforms, and services that advance strategic and operational objectives.
• Provide business leadership and executive oversight for significant vendor, product, technology, and project implementations.
• Establish performance measures and evaluate innovation initiatives based on adoption, efficiency, business outcomes, customer value, and organizational needs.
• Partner with Information Technology, Information Security, Risk Management, Compliance, Operations, and other functions to address cybersecurity, data protection, privacy, regulatory requirements, third-party risk, operational resilience, and enterprise risk considerations.
• Develop and present business cases, recommendations, strategic proposals, project updates, and performance results to executive and senior leadership.
• Build strong relationships with internal stakeholders, vendors, fintech providers, consultants, and other strategic partners.
• Promote innovative thinking and cross-functional collaboration throughout the organization.
• Oversee applicable budgets, resources, project priorities, and strategic investments associated with the innovation function.
• Lead, coach, mentor, and develop assigned team members while establishing clear expectations and accountability.
• Perform other duties as assigned in support of the Bank's strategic objectives.

• Graduate degree in business administration, technology, strategy, finance, management,…