Desktop Support Engineer

Description

We are hiring a Desktop Support Engineer to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.

Responsibilities

+ Provide Tier 1 and Tier 2 support for end users

+ Deploy, configure, and maintain Windows laptops and desktops

+ Manage devices using Microsoft Intune

+ Support software installations, upgrades, and patching

+ Troubleshoot hardware, software, networking, and printing issues

+ Configure and support Microsoft 365 applications

+ Maintain accurate documentation and asset inventory

+ Assist with onboarding and offboarding processes

+ Support endpoint security initiatives

Requirements

Requirements

+ 2+ years of desktop support or endpoint administration experience

+

Experience with Microsoft Intune and endpoint management

+ Strong Windows 10/11 troubleshooting skills

+

Experience with Microsoft 365 support

+ Knowledge of Active Directory and Entra

+ Excellent customer service and communication skills

Preferred Skills

+ Autopilot

+ MECM/SCCM

+ Microsoft Defender

+ Power Shell

+ Mobile Device Management (MDM)

+ Endpoint Security

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