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UKG Analyst

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Beacon Hill
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 83000 USD Yearly USD 55000.00 83000.00 YEAR
Job Description & How to Apply Below

Beacon Hill is looking for a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing Service Now tickets, and working with HCM and FCM functions. The analyst will be responsible for monitoring and reporting issues, supporting application sustainment activities, assisting with testing and documentation, managing access requests, and helping ensure the stability of UKG integrations.

Strong communication skills and the ability to work independently are essential, while advanced troubleshooting and resolution responsibilities will be handled by senior team members.

Required Skills:
  • Knowledge of Time & Attendance and Scheduling functionality
  • Understanding of HCM and FCM processes
  • Experience monitoring, identifying, and reporting application issues
  • Service Now ticket and incident management experience
  • Experience creating and maintaining knowledge base documentation
  • Familiarity with UKG integrations and application sustainment activities
  • Experience supporting user access requests through SailPoint or similar identity management tools
  • Ability to assist with testing, validation, and change documentation
  • Working knowledge of Advanced Scheduling and Absence Management
  • Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality
  • Strong verbal and written communication skills
  • Ability to work independently and manage assigned tasks with minimal supervision
  • Willingness to participate in an on-call rotation
Desired

Skills:
  • UKG Pro WFM Data Hub knowledge
  • Healthcare Productivity experience
  • REST API knowledge
  • Pro Watch experience
  • Experience supporting enterprise workforce management environments
  • Familiarity with release management and assessing application impacts from system upgrades

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

Benefits Information:
  • Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
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