Cloud Engineer IV

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

As an Availity Cloud Engineer IV, you will provide senior-level ownership for the operation, automation, reliability, and continuous improvement of Availity’s AWS cloud platforms. This role is hands-on and production focused, supporting Cloud responsibilities across infrastructure provisioning, Kubernetes/EKS operations, EC2 and AMI lifecycle, observability, incident response, patching support, compliance evidence, cost optimization, and operational documentation. You will partner with Cloud Architects, Security, Product, and other business partners to implement approved designs, strengthen runbooks and standards, mentor engineers, and drive stable, secure, and scalable cloud operations.

Sponsorship, in any form, is not available for this position.

Location:

Remote, USRole qualifications:

Bachelor’s degree or equivalent relevant work experience.
5-7 years of progressive experience with cloud implementations, production cloud operations, and Infrastructure as Code.
4+ years of practical public cloud experience, with AWS strongly preferred.

Hands-on experience administering, troubleshooting, and supporting AWS EKS/Kubernetes and containerized workloads in production environments.

Strong knowledge of Infrastructure as Code and configuration management tools such as Terraform, Terragrunt, Cloud Formation, and Ansible.

Experience designing, maintaining, or supporting CI/CD pipelines such as Git Lab CI, Jenkins, Git Hub Actions, or similar.

Scripting experience with Bash, Power Shell, Python, or similar languages used for operational automation.

Experience with common AWS services and cloud operations patterns, including IAM, VPC/networking concepts, EC2, load balancing, storage, backup/snapshot, and logging/monitoring services.

Experience with observability and monitoring tools such as Cloud Watch, Prometheus, Grafana, Splunk, or similar.

Experience with Git-based workflows, branching, pull requests, code review, and version control best practices.

Experience supporting Windows and Linux operating systems in cloud-hosted environments.

Working knowledge of AMI image creation and lifecycle processes.

Ability to write clear technical documentation, runbooks, implementation notes, and operational standards.

Strong technical, process, and problem-solving proficiency with the ability to work independently on complex operational issues.

Excellent communication and collaboration skills, including the ability to partner with engineers, Cloud…