Production Support Engineer - Fintech Incident & Reliability
Listed on 2026-10-26
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IT/Tech
SRE/Site Reliability, IT Support, Cloud Computing: Infrastructure & Operations
Luma Financial Technologies in Cincinnati, OH is seeking a production support engineer to oversee incidents across our engineering and production environments. You will coordinate with Software, Infra, and Support teams to triage, diagnose, and resolve issues in real time, ensuring system stability and reliability.
Responsibilities include L2/L3 incident response, proactive monitoring with Datadog, RCA post-mortems, and supporting deployments, DR, and runbooks.
This posting is for the Production Support Engineer - Fintech Incident & Reliability role at Luma Financial Technologies, LLC, based in Miami, FL, United States.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Miami, FL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 90..
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