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Senior Technical Support Engineer – IAM & Cloud Platform

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: Ping Identity
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Systems Engineer, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 70000 - 87000 USD Yearly USD 70000.00 87000.00 YEAR
Job Description & How to Apply Below

Ping Identity is seeking a Senior Support Engineer to support top-tier customers, ensuring seamless operation of our identity and access management products. You will lead troubleshooting, coordinate with cross-functional teams, and document issues for internal resolution.

This role emphasizes strong customer communication and problem-solving in a security-focused environment. The position requires 8+ years of relevant experience, a technical degree, and comfort with on-call duties and complex

This posting is for the Senior Technical Support Engineer – IAM & Cloud Platform role at Ping Identity, based in United States.

Step into the Senior Technical Support Engineer – IAM & Cloud Platform role at Ping Identity in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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