Platform Engineer

Platform Engineer - Kahootz UK Monitor service health, availability, capacity and performance using AWS Cloud Watch, Monit and other observability tools. Investigate and resolve incidents across AWS services, including EC2, RDS, IAM, networking, using tools like Cloud Watch and Cloud Trail. Deploy and validate updates, patches and production changes using controlled, auditable processes. Create and maintain scripts, runbooks and operational documentation that reduce manual effort and single-person dependency.

Work with support, R&D and Dev Ops colleagues to diagnose recurring issues and implement lasting fixes, documenting incidents, problems and changes. Evolve and simplify platform components to improve reliability, maintainability, scalability and cost efficiency. Build infrastructure-as-code and automated deployment patterns for consistent, repeatable environments. Lead practical containerisation and modernisation initiatives, including Kubernetes where appropriate. Adapt and deploy platform capabilities for specialist projects and expansion into new markets.

Assess architecture changes and integrations with external products and advise on secure, supportable designs. Respond promptly to security vulnerabilities and incidents, coordinating remediation and follow-up actions. Embed secure configuration, least-privilege access and traceable change practices in platform engineering work. Maintain technical controls and evidence that support existing compliance certifications and customer assurance. Contribute to new certifications, audits and security reviews.

Improve and test business-continuity and disaster-recovery arrangements.

A degree in computer science or a related technical discipline, or equivalent practical experience. Strong analytical and structured problem-solving skills, with a customer-first mindset. Clear written and verbal communication skills, including the ability to explain technical decisions. The ability to manage competing priorities and work effectively in a small, collaborative team. A sound understanding of software delivery life cycles, SaaS operations and Dev Ops practices.

Awareness of secure engineering, operational risk and compliance principles. Familiarity with version control and team collaboration tools such as Git Hub and Jira. Curiosity, good judgement and a willingness to learn, including responsible use of automation and AI-assisted tools. Hands-on experience operating and troubleshooting production workloads in AWS. A good understanding of Linux systems, Networking principles and protocols, and cloud infrastructure.

Practical experience with core AWS services such as Route
53, EC2, RDS, S3, EFS, ECS, ACM, WAF. Scripting and coding skills in Bash, Ansible, Python, or a comparable language. Experience with infrastructure as code (Terraform preferred), configuration management and CI/CD pipelines. Experience with container workflows and Kubernetes deployments. Experience with monitoring, logging and incident, problem or change-management practices. Exposure to security, compliance, and vulnerability management with tools like Crowd Strike, Rapid7, Security Scorecard, etc.

Experience in a SaaS or software-delivery environment is desirable. Experience working effectively in a remote or distributed team is desirable.

Business Unit:
Kahootz Scheduled Weekly

Hours:

37.5 Number of Openings Available: 1 Worker Type:
Regular

Career Site:
More About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets,…