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Staff Engineer – CFD Technical Support
Job in
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-27
Listing for:
SimuTech Group
Full Time
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Engineer
Job Description & How to Apply Below
- Job Category Staff Engineer, CFD Engineer, Technical Support
- Employee Type FT Exempt
- Required Degree 4 Year Degree
- Travel 5%
- Manage Others No
At Simu Tech Group, we are driving innovation and changing the world through the power of engineering simulation. Our growing team of energetic, tech-savvy professionals works hard every day to inspire our clients to push the boundaries of innovation and deliver transformational products. If you are motivated and driven by a culture where top-notch work ethic and passion are rewarded, then a career with Simu Tech Group may be for you.
TheBenefits of Being Part of Our Team
- Unmatched Health Coverage:
Zero-cost in-network medical care with no premiums, deductibles, or copays for you and your family. - Complete Dental & Vision Benefits: 100% premium coverage for dental and vision insurance.
- Wellness Programs Tailored to You:
Access free workouts, personalized training sessions, nutritional counseling, mindfulness programs, stress management, and more with our corporate wellness coach.
- You’ll solve customer simulation challenges by providing expert-level technical support for CFD applications to Simu Tech’s customers.
- You’ll expand your expertise by troubleshooting simulation problems across a wide range of industries, applications, and engineering disciplines.
- You’ll work directly with customers to understand their technical challenges, identify root causes, and develop practical solutions that enable successful software adoption and usage.
- Deliver technical support through email, web meetings, phone calls, and on-site engagements on ANSYS Fluent, CFX and Icepak to Simu Tech customers
- Provide technical mentoring on CFD-related topics to Simu Tech’s customers
- Manage multiple support cases while maintaining high levels of responsiveness and customer satisfaction.
- Document solutions, best practices, and technical findings to support knowledge sharing and continuous improvement.
- Deliver ANSYS training courses at customer sites, virtually, and at Simu Tech locations across the U.S. and Canada
- Help customers build proficiency in CFD tools and methodologies
- Create technical articles, training materials, and knowledge base content
- Develop and document recommended workflows, best practices, and troubleshooting methodologies.
- Identify recurring customer challenges and drive initiatives that improve support efficiency and customer experience.
- Provide technical support for pre-sales activities, including participation in customer discovery meetings, technical presentations, and software demonstrations on an as-needed basis.
- Collaborate with the consulting team on customer projects as needed by providing CFD expertise and troubleshooting support
- Bachelor’s degree in mechanical engineering or related field required;
Master’s or PhD preferred - Ex perience in CFD simulation and engineering analysis.
- Strong foundation in fluid mechanics, heat transfer, and numerical methods
- Demonstrated expertise in one or more CFD domains (e.g., multiphase flow, combustion, turbo machinery, aerodynamics, FSI, heat transfer)
- Experience with ANSYS Fluent, CFX, and/or Icepak
- Experience with meshing tools (Workbench Meshing, ICEM, Fluent Meshing, Hypermesh, etc.)
- Exceptional troubleshooting and problem-solving capabilities
- Strong communication skills with the ability to present complex concepts to technical and non-technical audiences
- Ability to work independently and function effectively within teams
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Sho…
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