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Federal CMS Help Desk Analyst

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: Tria Federal
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Tria Federal is seeking a highly capable Tier 1 Customer Support Analyst to deliver initial support for CMS Technical Help Desk inquiries via phone, email, and ticketing systems. The role requires accurate issue triage, strong communication, and the ability to work in a federal healthcare IT environment.

You will handle access issues, account problems, and other user inquiries while adhering to Help Desk processes and SLA targets.

This Full Time position is for the Federal CMS Help Desk Analyst role at Tria Federal.

The Federal CMS Help Desk Analyst position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Federal CMS Help Desk Analyst in United States within Management & Operations, IT & Technology.

This role, Federal CMS Help Desk Analyst at Tria Federal, could be your next move.

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