Senior Tier 2 Tech Support Engineer - Enterprise & AI Ops
Listed on 2026-10-27
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity
Rockbot is seeking a Tier 2 Technical Support Specialist to be the technical backbone of our escalation function, handling complex issues and durable, systemic fixes.
You’ll own advanced escalation scenarios across networking, firewall configuration, hardware, and enterprise environments while partnering with Product, Engineering, Customer Success, and Sales to optimize AI-enabled support operations and drive scalable improvements.
Consider building your career as a Senior Tier 2 Tech Support Engineer
- Enterprise & AI Ops at Rockbot.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Tier 2 Tech Support Engineer
- Enterprise & AI Ops role in the description above.
We appreciate your interest in this position.
Join Rockbot and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).