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Senior Cloud Network Support Engineer

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: Calix
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 73000 - 140000 USD Yearly USD 73000.00 140000.00 YEAR
Job Description & How to Apply Below

Calix is seeking a senior technical support specialist to own escalated issues across Calix Cloud, EXOS, and Managed Services. You will drive customer-impacting resolutions, identify bugs with Development, and mentor frontline engineers while creating clear technical documentation.

The role emphasizes data-driven decisions, strong communication, and cross-team collaboration to improve customer outcomes and experiences. Strong networking knowledge and Linux scripting are valued.

We are seeking a motivated Senior Cloud Network Support Engineer to join Calix in United States.

We appreciate your interest in this position.

Join Calix and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Cloud Network Support Engineer role at Calix, based in United States.

We are looking to fill the Senior Cloud Network Support Engineer position at Calix in United States.

Position Requirements
10+ Years work experience
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