First-Line IT Support Technician/7 Shifts
Listed on 2026-10-27
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Computer Repair / Support
MaziCTools is hiring a 1st Line IT Support professional to deliver proactive and reactive technical assistance, ensuring customer satisfaction. The role operates on a 24x7x365 rotating shift, with S1 from 8am to 5pm EST, Monday to Friday.
You will triage incidents, document troubleshooting, use Service Now and Jabber, and escalate when needed to meet SLAs. Prior contact centre experience is preferred.
We would love to welcome a new First-Line IT Support Technician (24/7 Shifts) to our team in United States.
Our organisation is growing, and we are hiring a First-Line IT Support Technician (24/7 Shifts) in United States.
This Full Time opening is for the First-Line IT Support Technician (24/7 Shifts) role at MaziCTools.
We are seeking a motivated First-Line IT Support Technician (24/7 Shifts) to join MaziCTools in United States.
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