Solutions Architect

At Bitrise, we’re improving on the way mobile products are developed and deployed for thousands of customers around the globe. Those customers find us in countless ways, but many of those ways involve some kind of event that either takes them on a journey of discovery, or helps them understand a challenge they’re facing and the ways in which we can help them overcome those.

As a Solutions Architect (SA) you’ll live and breathe this value, being one of the closest individuals to our largest customers.

We are looking for a dedicated Solutions Architect to help our customers create cutting-edge technical solutions that help them build better and more efficient apps. Become a pivotal player in our Customer Success Team, shaping the mobile tech landscape with your passion for solving complex challenges with elegant, scalable solutions.

As Solutions Architect, you will build and maintain important relationships with our customers – not just from the personal but from a technological side as well. Our customers are coming from diverse backgrounds, so you will have to rely on your deep technical knowledge, expertise and creativity when it comes to solving their requests. At the same time, collaboration doesn't stop there.

Your role also includes bringing new development opportunities to our Product Teams. It also gives you a platform to share your experience and knowledge with a wider audience through various thought leadership activities such as blogs, webinars and conference talks.

Please note that we’re a remote-first company offering the flexibility to work remotely within the country advertised.

Compensation: $109,500-$145,000 + 20% variable pay

• 5+ years experience in software development
• Experience with mobile app development or its processes
• Experience with shell scripting
• You have published an app to the App/Play Store
• Experience setting up CI pipelines
• General knowledge of Dev Ops best practices
• Experience working with cross-functional teams
• A high level of accuracy and attention to detail
• Excellent communication and interpersonal skills
• A proven track record of building and nurturing customer relationships
• A driven, enthusiastic and “can do” attitude coupled with the desire of end-to-end ownership
• Advanced technical skills to confidently discuss customer needs and business goals and a desire for continued learning!
• Fluent written and spoken English
• Excellent problem-solving and communication skills
• A willingness to travel onsite with clients as needed

• Experience in a Solutions Architect or as a Pre or Post-Sales Engineer role at a technology company
• TRack record of public thought leadership
• Start-up or scale-up experience
• Understanding of computer networking

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements
• Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices.
• Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap.
• Work with developers from our largest customers to debug complex Mobile Dev Ops issues, with a focus on CI/CD.
• Act as technical escalation point for the global support team.
• Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts.
• Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers.
• Build deep relationships with technical champions within our customer base to enable them…