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AI-Driven Service Desk & Infrastructure Ops Director

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: V2X
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    AI Business & Operations, Systems Administrator, IT Infrastructure
Salary/Wage Range or Industry Benchmark: 185000 - 205000 USD Yearly USD 185000.00 205000.00 YEAR
Job Description & How to Apply Below

V2X is seeking a seasoned IT Operations leader to drive a global IT Service Desk and AI-enabled support architectures. You will optimize end-user experiences across omnichannel channels, lead AI-driven workflows, and manage endpoint life cycles with secure, IaC-backed deployments.

You will guide a diverse engineering team, implement AI-ready infrastructure, and ensure compliance with Zero Trust and SASE frameworks while delivering measurable service improvements and cost efficiencies.

We have an opening for a AI-Driven Service Desk & Infrastructure Ops Director in United States within IT & Technology.

The advertised compensation is 185..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the AI-Driven Service Desk & Infrastructure Ops Director role in the description above.

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