Manager of IT & Security Job Jacksonville area,Florida USA,IT/Tech

As the Manager of IT and Security at PDL, you’ll oversee security, compliance, tools administration, helpdesk support, and other information technology needs
You’ll manage one very talented direct report and partner closely with leaders across the company
We are an intentionally smaller data company that believes revenue can scale without significant headcount (and therefore cost) increases
We are both fully profitable and growing, and we are looking for the next person to oversee the connective tissue that keeps everyone here successful and safe
We believe you can take security and compliance seriously while still having a fun and appropriately unhinged remote workplace
The ideal candidate for this role has managed an IT and/or security team for a fully remote environment, and values building systems and processes that make their coworkers’ lives easier
We believe AI tools and workflows can be leveraged in the right places, but we are not looking for someone focused on implementing AI for the sake of implementing AI
Our people are our secret sauce, both with our customers and behind the scenes. We don’t need AI to replace the human touch
Manage the IT & Security Team
Oversee the IT & Security project roadmap, helpdesk workflows, and prioritization process for cross-functional initiatives such as migrations, system rollouts, and security enhancements
Maintain a structured, automated, and audit-ready set of security and compliance processes, procedures, and protocols
Partner closely with product and engineering, and departmental stakeholders on shared security initiatives and clear project plans for complex technical changes
Oversee the company-wide application authentication stance, access management standards, and disaster recovery processes for critical systems
Facilitate vendor relationships, evaluations, contracts, and renewals to ensure tools spend is carefully and thoughtfully managed

Benefits

Remote-first work, always:
As a remote-first company, we believe in flexible work that fits your life. It’s that simple.
Unlimited PTO:
No checking how many vacation days you have left! Rest, recharge, and take time off when you need it.
Monthly Employee Stipends:
We provide monthly stipends automatically for employees. Think internet bills bills, running shoes, your new pickleball obsession, etc. — use it as you wish!
Medical, Dental, Vision Insurance:
We provide multiple insurance plan options to make sure you and your family are covered!

Basic scripting (e.g., Python, Bash)
Compliance automation (e.g., Vanta)
3-5 years of experience managing an IT, Security, or Technical Operations team
Working knowledge of enterprise identity and access management, authentication standards, and disaster recovery planning
Experience managing IT project roadmaps, vendor relationships, and enterprise system migrations or rollouts
Strong written and verbal communication skills
3+ years of experience working in a fully remote environment
Strong organizational and project management skills
AWS security (IAM, Cloud Trail, Inspector, Organizations + SCP)
Experience working with data via multiple delivery methods
SSO + identity provider (preferably Okta)
Previous experience at a data company is not required but is always appreciated
Exposure to infrastructure-as-code (e.g., Pulumi, Terraform)
Remote security tooling (Tailscale, Sentinel One, 1

Password)
Monitoring and logging tools (e.g., Datadog)