Manager, Cloud Services

We’re looking for a Manager, Cloud Services who truly leads as a player‑coach within a very lean team serving as an expert individual contributor who also guides and grows a team of Dev Ops, MLOps, and Data Ops engineers. Reporting to the Senior Director of Cloud Services & Hybrid IT, you’ll help oversee the engineering teams that build and operate our multi‑cloud platform, translate the Senior Director’s vision into execution, and stay deeply hands‑on across infrastructure, ML operations, and data operations.

You’ll set standards and practices, unblock your engineers, and still write code and review PRs yourself.

This role spans three disciplines. On the Dev Ops side you’ll drive IaC, CI/CD, and cloud platform operations across Azure (primary), AWS, and GCP. On the MLOps side, you’ll help build the platform and pipelines that operationalize AI/ML workloads and the organization’s AI tooling. On the Data Ops side you’ll support the data pipelines and platforms the business depends on. You’ll also support the broader enterprise technology organization as part of our Hybrid IT charter.

This position reports to our Senior Director, Cloud Services & Hybrid IT and can be based in our US Headquarters in Herndon, VA or can be based remotely in the U.S. The expectation would be standard US EST work hours, so easiest if someone is based on the East Coast. If remote, the expectation is to travel 1 week quarterly to our Herndon, VA HQ.

• Help oversee and mentor a small team of Dev Ops, MLOps, and Data Ops engineers (consultants and 1-2 internal direct reports in the near‑term), setting technical direction and day‑to‑day priorities under the Senior Director’s guidance.
• Translate the Senior Director’s vision into execution by defining the procedures, standards, and practices that shape how the teams work.
• Grow the team’s capability through coaching, code review, hiring input, and career development.
• Coordinate across the Dev Ops, MLOps, and Data Ops functions to keep priorities, tooling, and standards aligned.
• Own delivery for your teams’ commitments: planning, tracking in Jira, and reporting progress to leadership.
• Partner with enterprise technology, product engineering, security, and data teams as a trusted technical leader.

• Evolve and enforce our infrastructure‑as‑code standard (set with the Senior Director):
  Terraform with Azure Verified Modules (pinned), one root and state per account/subscription, and PR‑based workflows with automated review.
• Lead CI/CD in Git Hub Enterprise (Git Hub Actions), including completing the migration from Azure Dev Ops.
• Manage Kubernetes clusters (EKS and AKS) with Git Ops‑based delivery (ArgoCD or Flux) across Windows Server and Linux workloads.
• Drive cloud governance automation across Azure, AWS, and GCP: custom RBAC, Azure Policy enforcement, secrets management (Key Vault), and Terraform state management.
• Create and maintain Azure Enterprise Applications and App Registrations (SSO, API permissions, service principal lifecycle), and integrate Entra /SCIM across platforms.
• Build and operate the MLOps platform: model deployment and serving pipelines, model registry, and monitoring for AI/ML workloads, using MLOps tooling such as MLflow, Kubeflow, or Azure ML.
• Design and build custom MCP (Model Context Protocol) servers and AI tooling to streamline how the organization uses AI, and enable rapid AI‑assisted (“vibe coding”) development.
• Support the Data Ops platform and pipelines: ETL/ELT orchestration, data platform reliability, CI/CD for data (Synapse, Power BI reporting, data warehousing), and database schema migration and versioning (Liquibase, Atlas).
• Provide…