Systems Administrator

What You’ll Do Own the help desk: triage, troubleshoot, and resolve support tickets for on-site and remote users. Manage employee onboarding and offboarding, including timely access removal when employees leave. Administer Microsoft 365, Entra , and Intune, including user accounts, licenses, devices, and security policies. Support Azure resources, including certificate renewals, VPN connectivity, and application service restarts. Provide technical support for business applications, remote desktop access, VPN connectivity, and printing;

escalate complex issues to vendors when needed. Serve as the day-to-day contact for our managed service provider and other technology vendors. Manage software licenses and user subscriptions, identifying and eliminating unused services. Maintain the Ring Central phone system and Brivo building access controls. Set up workstations, conference rooms, and equipment, and assist with branch office moves and technology deployments. Maintain an accurate inventory of IT systems, application ownership, and support contacts.

Assist with testing, implementing, and rolling out new systems and technology solutions. Document IT processes and procedures to support consistency, troubleshooting, and knowledge sharing. Must Have A degree in IT or a related field, or equivalent hands-on experience. Internships and help desk experience count. Working knowledge of Windows, Microsoft 365, networking fundamentals, and VPN connectivity. A willingness to learn and the ability to take ownership of technical issues through resolution.

Strong written communication skills and a commitment to documenting work. Nice to Have

Experience with Entra  (formerly Azure AD), Intune, or Azure. Experience working with managed service providers and external technology vendors. Experience in logistics, transportation, or transportation management systems (TMS). CompTIA A+, Network+, or Microsoft 365 certification. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact  .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

You also agree to maintain as confidential, to the fullest extent permitted by…