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AI Quality & Risk Analyst — Credit AI Ops

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: FICO
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    AI Business & Operations, AI Evaluation, Data Analyst, IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 105000 - 165000 USD Yearly USD 105000.00 165000.00 YEAR
Job Description & How to Apply Below

FICO is seeking an AI Operations Analyst for the Scores B2C team. You will review AI-driven conversations, flag inaccuracies, and help improve product safety. You will work with Product, AI engineers, and QA to refine rubrics and sampling methods, using SQL and Tableau to understand user queries and quality trends.

The role emphasizes data labeling, rubric consistency, and escalation processes, with responsibilities to publish weekly quality reports and support fixes after releases.

Are you ready to take on the AI Quality & Risk Analyst — Credit AI Ops role at FICO?

The AI Quality & Risk Analyst — Credit AI Ops position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a AI Quality & Risk Analyst — Credit AI Ops in United States within Management & Operations, IT & Technology.

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