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Digital & CX Optimizer

Job in Jacksonville, Duval County, Florida, 32099, USA
Listing for: Telstra
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Digital Marketing
  • Business
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Digital Performance & CX Optimizer

Telstra is seeking a Digital Success Analyst to drive measurable improvements in digital performance, customer experience and operational efficiency through data-led insights and optimisation.

The role focuses on identifying opportunities to increase BOT containment, self-service adoption and customer engagement by analysing behaviour, friction points and providing actionable recommendations. This position is based in the United States and aligns with Telstra's digital transformation journey.

We have an opening for a Digital Performance & CX Optimizer in United States within IT & Technology.

This Full Time position is for the Digital Performance & CX Optimizer role at Telstra.

We are seeking a motivated Digital Performance & CX Optimizer to join Telstra in United States.

Consider building your career as a Digital Performance & CX Optimizer at Telstra.

The Digital Performance & CX Optimizer position in the IT & Technology field is open for applications.

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