Video Conferencing Technician

Provide secure video teleconferencing (VTC) support for federal customers by configuring, operating, and monitoring VTC and audio-visual (AV) systems. Facilitate high-visibility meetings and events
, ensuring reliable performance from setup through delivery.

• Rapidly troubleshoot connectivity, audio, and video issues during live events.
• Coordinate with network and security teams to maintain secure operations.
• Document system configurations, procedures, and troubleshooting outcomes.
• Train users on VTC/AV systems to promote effective adoption and proper usage.
• Monitor and maintain VTC/AV performance to support mission-critical communications.

• Hands-on experience with VTC and AV equipment and operations.
• Strong diagnostic and problem-solving skills for real-time technical support.
• Ability to work collaboratively in a security-focused environment.
• Clear documentation and user-facing training skills.

This posting is for the Video Conferencing Technician role at Strive Solutions, based in FL, United States.