SaaS Technical Client Support Specialist
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IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Intercontinental Exchange is seeking a Client Support Specialist to serve as a frontline technical resource for ICE Mortgage Technology products. You will assist clients in installation, configuration, and usage, escalating to backline engineers as needed.
You will work in a fast-paced SaaS environment, focusing on timely resolutions, service levels, and quality customer interactions while documenting all activities in the CRM system.
We are seeking a motivated SaaS Technical Client Support Specialist to join Intercontinental Exchange Holdings, Inc. in Jacksonville, FL, United States.
The position is based in Jacksonville, FL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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