Zendesk Triage & Ticket Coordination Specialist
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IT/Tech
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Customer Service/HelpDesk
Job Description & How to Apply Below
InSource Services Group in the United States seeks a detail-oriented triage and coordination specialist to manage a 200-ticket queue. You will read each ticket, classify it, and route it to the appropriate expert without needing to answer the technical question.
This front-line role emphasizes process, tagging, and timely follow-ups, keeping the client content team informed. Training on content specifics is provided, and strong Zendesk skills, organization, and clear written communication are
The Zendesk Triage & Ticket Coordination Specialist role at InSource Services Group is now open for applications in United States.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 50.000 - 65.000.
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