Application Engineer

Job Summary

Miller Electric – As an Application Engineer, you will be responsible for troubleshooting and programming Integrated Enterprise Security Systems such as Access Control, IP/CCTV, Intrusion, Intercom, and Wireless Systems, which may include hardware, software, and networking products. The ability to understand the scope of work and provide the required technical support is essential;
Managed services (MSP) experience is preferred.

• The Application Engineer is responsible for programming devices, network products, and configurations at customer sites and diagnosing and optimizing product performance, ensuring customer satisfaction by training field technicians and customers on systems.
• Responsible for overall administration of various service requests, timely completion of service reports, and tracking of upgrade requirements for assigned customers.
• Performs necessary services and remote diagnostics.
• Provides operator training and ongoing support for customers.
• Builds solid relationships to delight customers and strive to exceed expectations.
• Submits expense reports and weekly timesheets.
• Acts as a customer liaison to drive issues to resolution.
• Consistently meets all performance goals.
• Presents and maintains a professional image.

• Genetec Certification
• Software House Certification
• Lenel Certification
• Exacqvision Certification
• Aviligilon

• CompTIA (A+, Network+, Security+, Cloud+, or Server+)
• CISCO (Implementing and Operating)
• Cybersecurity Basics
• Microsoft Azure
• Cloud Computing Fundamentals

High School Diploma, GED, or Associate's Degree.

• Teamwork is required.
• Ability to shift focus and prioritize work orders daily.
• The Application Engineer may be required to provide on‑call, after‑hours support or work different shifts based on company needs, including nights, weekends, and holidays.
• Must have a valid driver’s license.

• Medical, Dental, and Prescription Drug Insurance (100% of the premium covered by Miller Electric)
• 401(k) retirement and matching
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Short & Long‑Term Disability Insurance
• Flexible Spending Accounts
• Paid Vacation & Holidays Equal Opportunity Employer

  As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

  Notice to Prospective Employees

  There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

  Seniority level:
  Entry level

  Employment type:
  
  Full-time

  Job function:
  Engineering and Information Technology

  Industries:
  Construction