Solutions Engineer; Post-Sales

• That’s where you come in. This role starts where the sale ends. You will onboard new customers, train their engineering teams, and stay close to those accounts as their use of Checkly grows
• You are the technical counterpart in the account, and you run your own customer meetings
• We’re looking for a Solutions Engineer to make sure customers get real value out of Checkly after they sign
• You will learn Checkly and the monitoring space deeply, then help customers solve real reliability problems
• You will own technical onboarding for new accounts: implementation, configuration, and getting their first monitoring into production
• You will run workshops and trainings for customer engineering teams
• You will be the technical counterpart in existing accounts, supporting adoption, troubleshooting, and growth alongside the sales team
• You will run your own customer meetings, from technical deep dives to account check-ins
• You will contribute to technical documentation and internal playbooks as you learn what works
• You will speak with customers directly and share your learnings with Product Engineering and Marketing

• Competitive salary & stock options
• 27 days of vacation & local public holidays
• Inclusive health package
• Home office setup
• Paid sick leave
• Employment & contractor options
• Inclusive paid parental leave
• Team retreats
• $1,500 learning, visiting & wellbeing budget
• Remote-first

Ability to be autonomous and self-motivated in an async-work environment, while you also enjoy getting to know your colleagues and helping others

Genuine interest in working directly with customers. You enjoy talking to people, running workshops and demos, driving a meeting yourself, and explaining technical concepts clearly

Around 2 years of experience in a post-sales technical role: customer onboarding, workshops and trainings, and helping accounts grow. Solutions engineering, professional services, customer success engineering, technical account management, or a similar path all work Strong technical skills that allow you to read, write, and debug code (Java script/Node.js preferred)
Excellent spoken and written English skills

Hands-on experience with monitoring, observability, or automated testing

Ability to use AI tools to accelerate customer-facing work: researching a customer’s stack, generating tailored example code, building proof-of-concept repos, drafting technical responses. We build with Claude Code, Codex, and similar tools

Able to travel occasionally to customers

Startup experience is helpful, but not required

Studies by several different sources have shown that on average men will apply for a job if they meet 60% of the application requirements

Women, non-binary people and POC will seek to match a much higher percentage of requirements before applying.