KYC Operations Profile Maintenance Consumer Lead

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* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
* Manages a team of production teams to perform job functions in line with policies, standards, procedures, and job aids
* Ensures that personal and teamwork products are fit for purpose and audit/regulator ready
* Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product
* Leads initiatives to help bring these improvements to fruition
* Works with senior management on highly complex, confidential, or high visibility projects. Suggest process improvements to drive better results from efficiency, accuracy, or quality of work product
* Leads initiatives to help bring these improvements to fruition. Works with senior management to ensure that special projects are brought to fruition
* Operates with a high degree of independence with minimal day to day support or direction to produce outstanding results
* Oversees and leads a highly complex, and/or diverse function for an area of significant risk, or scope. Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/ enterprise areas
* Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
* Sets operational team direction and collaborate with others to execute on common goals
* Focuses on longer-range planning for functional area
* Undergraduate Degree or equivalent professional work experience
* 5+ years of direct management experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners (or)
* 8+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
* Experience supporting consumer Line of Business
* Stakeholder engagement and management experience
* KYC experience
* Oversees a KYC Ops AML Program providing oversight and control related to client due diligence KYC Ops accountabilities and how this impacts the line of business
* Provides strategic direction on a broad and diverse range of complex KYC Ops program activities and how this impacts the line of business
* Develops KYC Ops frameworks, procedures in coordination with management in line with TD's AML
* Programs and this is coordinated with line of business and all relevant stakeholders
* Works with executive team, senior business management/ partners to develop proactive strategies, tactics and programs to effectively manage regulatory/compliance issues relating to KYC Ops
* Contributes to the…