Facilities Account Manager
Listed on 2025-12-31
-
Management
Operations Manager, Client Relationship Manager
Overview
Strategic Talent Acquisition Leader | Building High-Performance Teams at CBRE
Account Manager – Integrated Facilities Management | On-site Role | Full-Time
CBRE is seeking a dynamic Account Manager to lead operations for a dedicated client account. This role offers full ownership of service delivery, team leadership, and financial performance across both hard and soft services. If you're passionate about operational excellence and client partnership, this is your opportunity to make a meaningful impact.
What You’ll Do:- Client Leadership: Serve as the primary point of contact for a single client account, ensuring exceptional service delivery and relationship management.
- Operational Oversight: Manage all aspects of hard and soft services, including facilities maintenance, janitorial, security, and more.
- Team Management: Lead a team of three direct reports, providing coaching, development, and performance management.
- Financial Ownership: Take full responsibility for the account’s P&L, including budgeting, forecasting, and financial reporting.
- Service Excellence: Monitor and improve service levels, ensuring contractual obligations are met and exceeded.
- Strategic Planning: Develop and implement operational strategies that align with client goals and CBRE standards.
- Risk & Issue Management: Identify potential risks and proactively implement mitigation plans.
- Cross-functional Collaboration: Work closely with internal teams and client stakeholders to ensure seamless operations and communication.
- 3–5 years of experience in facilities management, account management, or operations leadership.
- Proven ability to manage teams, drive performance, and foster a culture of excellence.
- Strong financial acumen with experience managing budgets and P&L.
- Exceptional communication and client relationship skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- U.S. work authorization required (no sponsorship available).
At CBRE, you’ll be part of a global leader in real estate services, working with top-tier clients and empowered by cutting-edge tools and a collaborative culture. We live by our RISE values—
Respect, Integrity, Service, and Excellence
—and we’re committed to helping you grow your career.
- Mid-Senior level
- Full-time
- Business Development
- Facilities Services
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