Assistant Manager - Optical

Assistant Manager – Optical

National Vision Inc. is one of the United States’s largest optical retailers. America’s Best continues to grow with 1,000 stores, combining eyewear and eye care into a single excellent experience at a low price.

What would you do? – The Specifics

• Monitor and achieve profit, sales and performance goals (review P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate opticians and CL sales associates (and, where applicable, the receptionist) and ensure the timely completion of day‑to‑day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high‑caliber staff.
• Motivate associates to exceed performance standards.

• Optical sales experience; supervisory experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (oral and written) for effective team management.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

We provide competitive compensation, including bonus potential for every position in the store, and a comprehensive benefits package: health & dental insurance, 401(k) retirement savings with company match, flexible spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and many more. We offer training programs, access to educational courses, and pride ourselves on the ever‑increasing amount of promotions from within.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.