ServiceNow HR Project Manager

At Stride path Consulting, we specialize in transforming employee experiences through Service Now’s HR platforms. As a dedicated Service Now partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented.

We're building a world‑class service organization that leads with heart, delivers with precision, and drives meaningful change  don’t just aim to lead, we are the leader in Service Now HR solutions.

What We’re Looking For:

Project Manager. The Project Manager is an intricate member and leader of our project teams who instinctively knows how to incorporate lessons learned from past projects to their current work. Understands the need to build on the extensive knowledge of what works and more importantly... what doesn’t work. PMs drive our projects to success!

Be the One to:

• Serve as primary customer contact for professional service projects on the Service Now platform
• Project manage all aspects of Service Now projects for our customers
• Lead project initiation, project execution, and project close activities
• Coordinate and schedule key workshops, and development, testing, and deployment activities with customers
• Engage in timely and effective communications to customers, provides status reports, and facilitate executive steering committee meetings
• Evaluate the risks, anticipate issues, mitigates, and resolves
• Demonstrate expert understanding of project management methodologies and principles
• Develop a keen understanding of the products we implement and our customer’s business
• Participates in pre‑sales activities as needed
• Be agile, stay agile

What You Need:

• 3 - 8 years of experience leading Enterprise Software deployments as a consultant or internal project manager
• First‑class communication and presentation skills
• Strong interpersonal skills, customer‑centric attitude
• Drop the ME and work as WE
• Willingness and ability to complete background check and drug testing to work on Federal, State, and Local agency projects
• Ability to travel up to 15%
• Service Now or comparable case management implementation experience‑ PLUS

What We Offer:

• 401K with a 3% contribution
• Vacation and Volunteer Benefits
• World‑class co‑workers

Stride path Consulting is an Equal Employment Opportunity Employer
-race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.