Property Operations Manager

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Since 2012, we’ve grown to become one of the leading single-family rental companies and homebuilders in the country. We simplify the leasing experience through professional management and maintenance support.

• Provide leadership, training, coaching, and direction to regional operations teams to support improvement initiatives and ensure adherence to established standards, procedures, and processes.
• Ensure cost-effective delivery of resources and services to meet operational needs and respond with agility to evolving business priorities.
• Work in partnership with leadership to provide strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs.
• Develop annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost-effective processes.

• High school diploma or GED required.
• Bachelor’s degree in business management or related field or equivalent work experience in Operations management and process improvement preferred.
• Minimum 3 years of experience in a leadership role with oversight of field operations required.
• Minimum 5-7 years overseeing compliance with annual SOX reviews with internal and external auditors preferred.
• Minimum 3 years working in an operations role (e.g., Residential Property Maintenance, Property Management, Residential Construction), working with senior leadership to create goals and show value to projects completed required.
• Demonstrated experience in strategic planning, organization design, and development required.
• Experience in budget planning and financial management for internal and external project resources required.
• Experience influencing senior‑level management and key stakeholders effectively across the organization preferred.
• Valid driver’s license and satisfactory driving record required.
• HVAC certification preferred.
• Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.
• Strong strategic workforce planning skills, ensuring the right talent is aligned to the right roles at the right time while driving engagement and retention.
• Deep understanding of current and emerging technologies, including REIT industry advancements and their application to digital business transformation.
• Excellent presentation and communication skills, both verbal and written, with the ability to translate data, analytics, and complex business concepts for executive audiences.
• Exceptional leadership capabilities with a focus on developing and communicating cost-effective, scalable operational processes at a national level.
• Strong results orientation with the ability to drive operational performance toward defined business goals and objectives.
• Ability to build trust and credibility with business leaders while demonstrating the value of process discipline and employee empowerment.
• High level of adaptability with the capacity to evaluate multiple scenarios and execute strategic solutions achieve desired outcomes.

The anticipated pay range/scale for this position is $80,155 - $100,182 annually.

This position is eligible to receive a discretionary annual bonus.

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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